The article talks about how Retweets (a key aspect of Twitter) wasn’t part of the original design but was birthed though users trying new things and pushing the technology to its limits. Twitters moderators learned from the innovation of their users and implemented a more stable retweet system and new additions that users suggested or requested.
This article can teach our class to listen to our users and allow them to take our memes where they are meant to be. We may have a plan in mind but if it takes off in a different direction we can’t fight it.